Policies


Privacy policy

Privacy and Data Protection Policy

This Privacy Policy governs the manner in which St Cross Symondians Cricket Club (Junior Section) ("Us") collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.stcrossjuniors.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by Us.
It is aligned with the latest legislation concerning protection of personal data and data security.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to,
when Users visit our site,
place an order,
subscribe to the newsletter, and
in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate,
name,
email address,
mailing address,
phone number,
credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non personal identification information about Users whenever they interact with our Site. Non Personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Opt out / Data quality / Access

Our site provides you with the opportunity to opt out of receiving written promotional email from us.
You can do this by visiting the un­subscribe page.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated by sending an email to membership@stcrossjuniors.co.uk. You can also update the information we hold about you by logging into your account and selecting "Membership information" at any time.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record­keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

We may collect and use Users personal information for the following purposes:

To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing
an order only to provide service to that order.

We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails/pitchero messages

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. If User decides to opt­in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to un­subscribe from receiving future emails, we include detailed un­subscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our governing bodies.


Third parties

User data is stored on secure servers managed by a company called Pitchero. A link to the Pitchero Privacy Policy can be found here. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Your payments are processed via a third party called Stripe.
Stripe does not store or capture any personal data that isn’t strictly needed for the payment process nor do they ever transfer any personal data to any other party if it is not part of the payment process.
All credit card data is already super secure with the PCI level 1 compliance of Stripe.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
St Cross Symondians Cricket Club (Junior Section)
St Cross Road
Winchester Hampshire, SO23 9RX
01962 866642 membership@stcrossjuniors.co.uk
This document was last updated on August 14, 2022.

Privacy Statement

St Cross Symondians Cricket Club take the protection of the data we hold about you as a member seriously and are committed to respecting your privacy. This notice is to explain how we may use personal information we collect and how we comply with the law on data protection, what your rights are.

Name of Data Controller

St Cross Symondians Cricket Club

Categories of personal data we collect

● Name and date of birth
● Contact details
● Medical/specific requirements information
● Disability information
● Emergency contact details
● Sporting experience information
● Video/Photography agreement
● Participation agreement

Our sources of the personal data

We obtain personal data from:
● The parent/legal guardian registering a child to join the club
● Club coaches and junior co­ordinator
● Pitchero database

Automated decisions we may take
None

Purposes for which we process personal data

The club will process the personal data for:
● Administering bookings and attendance at sessions
● Dealing with medical needs/specific requirements
● Supporting the delivery of cricket sessions
● For training and competition entry
● Reporting of participation and any incidents and of figures and trends (including equality and inclusion information)
● For quality and improvement monitoring

Who we will disclose your personal data to

● Leagues
● The Hampshire Cricket Board (HCB) & England Cricket Board (ECB)
● Coaches and junior co­ordinators for administrating training sessions
● Volunteers who work at cricket clubs/venues to support the delivery of sessions.

Legal basis for processing your personal data

The legal basis for the collection and processing of your personal data is:
● for administration and programme delivery: that it is necessary to fulfil the contract that you are going to enter into or have entered into with us
● for dealing with medical needs: that you have given your explicit consent or in the child’s vital interests.
● in all other cases: that it is necessary for our legitimate interests which are to build a programme to encourage participation in cricket and does not prejudice or harm rights and freedoms of parents / guardians or the children that join the programme.

Your right to withdraw consent

Where you have given your consent to any processing of personal data, you have the right to withdraw that consent at any time. If you do, it will not affect the lawfulness of any processing for which we had consent prior to your withdrawing it.

Location of your personal data

The Club will keep your personal data within the European Economic Area.

How long we will keep your personal data for

We will not retain your personal data for longer than is reasonable and necessary for the purposes for which it was collected. We shall retain your personal data for such time as you are registered with St Cross Symondians Cricket Club as a member.
2 years after you cease to be a member of St Cross Symondians Cricket Club or play an active part in St Cross Symondians Cricket Club, we shall delete your data.

Your rights in respect of your personal data

You have the right of access to your personal data and, in some cases, to require us to restrict, erase or rectify it or to object to our processing it, and the right of data portability.

Our contact details

St Cross Symondians Cricket Club, St Cross Road, Winchester, SO23 9RX
website www.stcrosscc.com

Complaints
If you have any concerns or complaints about how we are handling your data please do not hesitate to get in touch with Nicola Burridge at the club. You can also contact the Information Commissioner’s Office, further details can be found at www.ICO.org.uk.

Last reviewed 14.08.2022

Data policy

Data security

Pitchero is committed to the secure storage of all user data, whether that be personal information or data important to your organisation.

The Pitchero production system runs exclusively in Amazon Web Services data centres. AWS maintains the highest standards of security compliance and certification. AWS Cloud Security information

Where data is moved or stored outside of the EU, providers are vetted for compliance with the EU-US Privacy Shield. EU-U.S. Privacy Shield

Form submissions of personally identifiable information are transmitted over secure "https" connections only. This prevents the interception of data between your browser and the Pitchero system.

Last reviewed 14.08.2022